Privacy Policy

01Overview

BoothBoss ("we," "our," or "us") makes 360 booth automation hardware and the BoothBoss app. This policy covers boothboss.io, our online store, the BoothBoss app, and booth firmware. We do not sell your personal information.

02Information we collect

When you buy from us:

• Name, email, phone number, billing and shipping address
• Order details and purchase history
• Payment details, which are entered with and processed by our payment processor. We do not store full card numbers.

When you use the app and booth:

• Booth settings, calibration, and event statistics
• Device information such as iPad model, iOS version, app version, and booth firmware version
• Diagnostic and crash information

When you visit the website:

• Email address if you sign up for updates
• Basic usage data such as pages viewed, referring site, and device type, collected through cookies and analytics tools
• Messages you send through the contact form

03How we use it

• Process and ship orders and handle returns
• Provide support and answer questions
• Deliver app and firmware updates, including safety notices
• Improve app reliability and booth performance
• Send product updates if you signed up for them. You can unsubscribe any time.
• Prevent fraud and meet legal obligations

04App permissions

The BoothBoss app may ask for:

• Bluetooth to connect to and control your booth
• Local network to find and control devices on your network
• Notifications to alert you to booth events such as a step-off or impact during a session
• Microphone or camera only where a feature needs it

Permissions are used only to run BoothBoss features. You can change them any time in iOS Settings.

05Guest photos and videos

BoothBoss controls the booth and triggers recording. Guest photos and videos are captured, stored, and shared by the operator and the booth capture app they choose to use. The operator is responsible for how guest content is handled at their events.

06Who we share it with

We share information only with service providers that help us run BoothBoss, such as:

• Payment processing
• Shipping carriers
• Website hosting and email
• Analytics and crash reporting

These providers may use your information only to provide their service to us. We may also share information if required by law.

07Cookies and analytics

The website uses cookies to keep your cart working, remember you when you sign in, and understand how visitors use the site. You can block or delete cookies in your browser settings, but parts of the store may stop working.

08Security and retention

We use reasonable safeguards to protect your information, but no system is completely secure. We keep information only as long as needed to provide our services, meet legal and tax requirements, resolve disputes, and enforce our agreements.

09Your choices and rights

You can ask us to:

• Access the personal information we hold about you
• Correct information that is wrong
• Delete your account and associated data
• Stop sending you marketing email

Email info@boothboss.io and we will respond within a reasonable time. Depending on where you live, you may have additional rights under local law.

10Children's privacy

BoothBoss is not intended for children under 13, and we do not knowingly collect personal information from children.

11Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

12Contact

Questions about this policy or your information: info@boothboss.io