If the weight sensor or impact detection starts acting up during an event (false starts, the arm stopping on its own, or error alerts), you don’t have to stop the party.
- Open the dashboard in the BoothBoss app.
- Turn off weight sensing, impact detection, or both.
- Keep running the booth in manual mode using start and stop in the app.
This clears the errors and lets you finish the event.
Heads up: with impact detection off, the arm won’t stop on its own if it hits something, so keep a close eye on the platform and your guests.
After the event, check the sensor cable and connections, re-zero the sensor with the platform empty, and turn the sensors back on. If the problem keeps happening, reply here or contact us and we’ll help you sort it out.
